Shipping & Returns
Shipping Information
Domestic Shipping (United States)
- Free standard USPS shipping within the USA
- $15 express shipping option available
International Shipping
We ship to select international destinations including Canada, UK, Australia, and more. Shipping rates are calculated at checkout based on your location.
Processing Time
Orders are typically processed within 1-2 business days. You will receive a tracking number once your order ships.
Returns & Exchanges
Return Policy
We accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging.
How to Return
To initiate a return, please contact us with your order number. We'll provide you with return instructions and a return shipping label if applicable.
Refunds
Refunds will be processed to your original payment method within 5-7 business days after we receive your return.
For questions about shipping or returns, please contact us at tiedbythetail@gmail.com